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Important change to Substitute Service

We have the pleasure of notifying you that Waltham Public Schools is using an automated service that greatly simplifies and streamlines the process of recording and managing absences and finding substitutes.  This service is called Aesop.  The Aesop service will be available to you 24 hours a day, 7 days a week and can be accessed via internet and phone.

Aesop Instructions  

How do I interact with Aesop?

  1. You can interact with Aesop on the internet at http://www.aesopeducation.com.  Here, you will be able to enter absences, check your absence schedule, update personal information (PLEASE UPDATE YOUR PHONE NUMBER), and exercise other features such as uploading your lesson plans for substitutes to view online.
  2. You can also call Aesop toll free at 1-800-942-3767.  Simply follow the voice menu to enter and manage absences and access other features.  We recommend that you call in to check the computer recording of your name and title.  To do this, press Option 5 and follow the prompts.
  3. When entering HALF DAY absences, please mark them as NO SUBSTITUTE REQUIRED.

Important Notes:

Your ID and PIN numbers for accessing Aesop will be sent via e-mail from Frontline.
 
When entering an absence, please wait until you receive a confirmation number before you terminate the phone call or close your internet browser window.  Your transaction is not complete until you receive a confirmation number.
We are confident that you will find the Aesop experience beneficial and enjoyable.

If you have any questions or concerns please consult the training and reference materials provided through the Help menu on the Aesop website.
 
Thank you,
Substitute Service   
   
subservice@city.waltham.ma.us   
(781) 314-5535

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