How do I empty the Deleted Items folder in my e-mail?
Right click on the Deleted Items folder and select Empty "Deleted Items" Folder.
Can I set-up my e-mail so that the Deleted Items automatically are removed?
Yes. If your Outlook e-mail account is not set-up to automatically delete upon exit, go to the Tools pull down menu and select "Empty the deleted items folder upon exit." This is not the case for remote e-mail, however. You will still need to empty the deleted items by right-clicking on the Deleted Items folder.
What are best practices to keeping the size of my mailbox under the limit?
- Delete e-mails in the Inbox that are read when there is no significant content that you need to refer to at a later time.
- Delete e-mails in Sent Items that you have no need to refer to at a later time.
- Delete large e-mails in both the Inbox and the Sent Items. You can arrange your e-mail by size by clicking on the Size column.
Should I use my personal e-mail to send a file from home to school?
Yes, however large files should be transferred via USB flash drive, CD or DVD. Once the file is transferred it is good practice to save it to your h drive and then delete it from your e-mail.
What should be considered when using "reply to all"?
Be thoughtful about whether all recipients should receive your reply. It takes up people's time to read and delete e-mails, as well as it takes up network resources.
Can I read my personal e-mail, e.g. AOL, Comcast?
Personal e-mail should be read in a very limited basis, not as daily practice. This should be the exception and not daily practice.
What if I used my personal e-mail to send a file from home to school?
The better practice would be to log into the school e-mail remotely and send the file using school e-mail.
Another practice would be to upload your file to your MassONE virual drive. Every teacher and student has access to a My Folder in MassONE which is a file storage space available to the user only, as well as VHD where files can be stored and shared. Click here for more information about your VHD.
Many students and teachers also use a flash drive to transfer files between home and school.
What are examples of unacceptable use of e-mail?
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Advertising and soliciting work for your business.
- Selling personal items.
- Personal solicitations, including political or social causes.
- Distributing jokes.
- Sending e-mail cards.
- Ongoing chatting with personal friends and family.
- E-mailing personal photographs.
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Discourteous use of distribution lists, such as staff-all.